SECURITY & TRUST

Your restaurant’s data and money,
handled with care.

A POS sees every sale, every discount and every shift. Here is exactly how Istya POS keeps that separate, controlled and accounted for — and what we do not claim.

In every restaurant, by default

  • Each restaurant’s data isolated from every other
  • Voids, comps and discounts need a manager’s PIN
  • A retried sale is never recorded twice
  • The AI cannot set prices, refund or open the drawer
  • Hosted on AWS, with backups in multiple regions

How Istya POS protects
your restaurant.

Your data stays yours

Every restaurant’s data is isolated in the database, row by row, so one restaurant can never read another’s sales, menu or customers. Every request is checked against the restaurant it belongs to.

  • Per-restaurant isolation in the database
  • Hosted on Amazon Web Services (AWS)
  • Backups kept in multiple regions

Clear rules for who can do what

Each staff member has a role with its own permissions, and managers can be limited to their own branch. Money-sensitive actions need a manager’s PIN.

  • Roles and permissions per staff member
  • Managers limited to their branch
  • Voids, comps and discounts behind a manager PIN
  • Alerts when comps, voids or discounts stand out

Every sale accounted for

Sales are saved on the device first and sent with an operation ID, so a retry after a dropped connection is recognised and never applied twice. The money model was reviewed end to end on a cash basis.

  • No duplicated sales on reconnect
  • Cash-drawer reconciliation at day close
  • Discount maths checked to match on till and server

AI with hard limits

The AI runs in its own function with no access to the database. It sees only what the person asking is allowed to see, and any change it prepares waits for your confirmation.

  • Never sets a price, issues a refund or opens the drawer
  • Only small menu and printer edits, confirmed by you
  • A monthly allowance and spending cap per restaurant

This website respects your privacy

No third-party trackers or advertising scripts run on this site. Visits are counted by our own service: your IP address is used only to make an anonymous daily count and is never stored. Demo requests are deleted after 180 days.

Plain about what we claim

Everything on this page describes how the product works. Before launch it went through a documented pre-production audit. It is not a security certification, and we will not show badges we have not earned. Ask us anything during the demo.

Bring your hardest questions to the demo.

We’ll show you the roles, the PIN approvals and the sync on a real till, and answer your security questions in Arabic or English.

Book a free demo and ask us anything

Security questions

Where is my restaurant’s data stored?

On Amazon Web Services (AWS), with backups kept in multiple regions.

Can another restaurant see my data?

No. Each restaurant’s data is isolated in the database, and every request is checked against the restaurant it belongs to.

Who can void a sale or give a discount?

Only staff whose role allows it, and money-sensitive actions need a manager’s PIN. Comps, voids and discounts that stand out from the usual pattern raise an alert.

Can the AI change prices or refund a customer?

No. It can only prepare small menu and printer changes, and each one waits for your confirmation. It never touches prices, refunds or the cash drawer.

Is a sale lost or doubled if the internet drops?

Neither. Sales are saved on the device and sent when the connection returns; a sale the server has already recorded is recognised and not applied again.

LET’S MAKE YOUR NEXT SHIFT EASIER

See it working.
On your own menu.

A free, personal demo built around your restaurant. Bring your questions. We’ll bring the Wi-Fi-off moment.

  • Walk through a real order
  • Find the right setup for your team
  • Explore your plan and free trial

Book your demo

Tell us a little about your restaurant. We reply within one working day, in Arabic or English.

We’ll only use your details to contact you about Istya POS — no spam. How we protect your data

Prefer email? Write to hello@istya-tech.com